Shipping policy
At Chrome Archives, we understand that getting your earbuds quickly and safely is just as important as the product itself. Our shipping policy is designed to ensure a premium, hassle-free experience from checkout to delivery.
Order Processing
- All orders are processed within 1–2 business days.
- You will receive a confirmation email with tracking details once your order ships.
Shipping Methods & Delivery Times
- Standard Shipping: 5–10 business days (domestic)
- Expedited Shipping: 2–5 business days (domestic)
- International Shipping: 10–20 business days depending on destination
- Delivery times may vary due to customs or unforeseen delays
Shipping Costs
- Standard Shipping: Free for orders over $50
- Expedited Shipping: Flat rate $15
- International shipping costs calculated at checkout
Order Tracking
- Every order comes with a tracking number
- Track your shipment anytime through our Shopify store
Lost or Damaged Packages
- If your package is lost or damaged in transit, please contact our support team immediately.
- We will replace or refund your order as quickly as possible
Customer Support
- Our support team is available via email to assist with any shipping questions or concerns.
- Expect a response within 24 hours